Once a Content Management System has been installed, the next phase is to decide what area(s) within the department to begin the utilization phase and what project(s) to start with
Coffee cups hold tremendous insight into information management (besides holding my favorite beverage)
It is well known that the primary reason ECM and records management implementations fail is because of change management issues. This seems to happen even if a significant change management effort is made - but why?
I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement
For many organizations, lifecycle management of content is an important capability to address compliance and litigation concerns
Thinking about moving to the cloud or establishing a cloud information management system can be both exciting and nerve racking
What is the key difference between Mobile Content Management & “normal” Content Management?
I’d recommend that before you go down the road of building a platform from scratch, consider the software packages that have already been built, tested and supported. 5 reasons you should consider a traditional document management system before starting your in-house SharePoint implementation. 1
However, the fact that the social software vendors and the ECM vendors meet yet again at the Enterprise 2.0 Show makes me wonder about an interesting question: Is content management a feature of collaboration or is collaboration a feature of content management? While this may sound like the chicken or egg question, there is a fundamental difference in what the answer means. A content management system is always primarily focused on content and collaboration and (just like its structured cousin workflow) is usually used to help teams to work with content
All of the discussions lately about the utility vs risks of social media, and a recent posting by Christian Buckley on “Preventing Productivity Leakage” got me thinking a bit about how little we have in the way of metrics to measure the utility of systems or the productivity of individuals using them. The value added to our work streams from social media use is assumed to arise from enhanced creativity during collaboration, faster retrieval of relevant information, and the enhanced quality of a document produced or a work place insight gained from system usage. But we have very little in the way of document control metrics, system value metrics, or “added value during document revision” metrics